HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH		QUICK SEARCH:   [advanced] Author: Keyword(s): Year:  Vol:  Page:

PDI SUBSCRIBER HELP & SERVICES

Frequently Asked Questions about Institutional Subscriptions

1. My institution has a subscription to Peritoneal Dialysis International, and access to PDI Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   • Your institutional subscription has not yet been activated
   • The person who "activated" the online subscription did not enter in all needed IP addresses for your institution
   • The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

   What should I do?

   • Send us Feedback so we can begin to diagnose the problem.
   • Talk to your librarian, and let them know you are having trouble.

2. My library subscribes to the paper Peritoneal Dialysis International, and I can't get access to it online. Why?

   Your institution has not yet activated its institutional subscription to PDI Online. All subscribers have the option to receive the print and/or online journal. Notify your library that you would like access to PDI Online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access PDI Online?

   An institutional online subscription may be purchased for the library of the institution only. See Guidelines for Institutional Access for details about authorized use and authorized users.

   For multi-campus institutions, each campus is considered a separate institution. Further more, for an institution that contains multiple libraries, a separate subscription must be purchased for each library. IP addresses for online access may only be entered for a range covering the individual library. The subscription fee allows for unrestricted Internet access at the location. Any user connecting from an authorized computer on your library network will be allowed access to PDI Online.

4. How will this work?

   When someone attempts to use PDI Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institutional library who may access PDI Online simultaneously.

   If readers want to access PDI Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so through an individual subscription or an ISPD membership.

5. What subscription packages are available?

   ISPD Members have access to:
   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to PDI Online from any computer connected to the Internet.
   [Ordering Procedure] [Rates] [ ISPD Membership ]

   Individual (non-member) subscribers have access to:
   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to PDI Online from any computer connected to the Internet.
   [Ordering Procedure] [Rates]

    

   Institutional Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.
   [Ordering Procedure] [Rates]

6. How can I tell if my institution has subscribed to PDI Online

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

7. Can my institution subscribe to the online version only?

   Preference of print and/or online version of PDI is indicated with order. See [Rates] for details about subscription options.

8. Does the journal have a free back issues policy?

   See the list on HighWire for details.

9. How can I access PDI Online if I am not an individual subscriber and I don't have access through an institutional subscription?

   If your institution does not subscribe, you can choose to access the journal online as an ISPD member benefit, or order the journal as an individual non-member.
   

STILL HAVE QUESTIONS?

Please contact Multimed Inc.:

66 Martin St.
Milton, ON, Canada
L9T 2R2
Phone: 905-875-2456
Toll Free: 888-834-1001
Fax: 905-875-2864
E-mail: subscription{at}multi-med.com

---

HOME

HELP

FEEDBACK

SUBSCRIPTIONS

ARCHIVE

SEARCH

Copyright © 2008 by Multimed Inc.